When switching from legacy PBX to a Victorville VoIP phone system, you will have a few options to consider in relation to the configuration. The first consideration is whether you want to keep using your existing equipment and wiring or switch to a full softphone solution.
Integrating VoIP Services with Existing Office Devices
If you want to keep your existing office desktop telephones, you will need a VoIP adapter that can transmit voice signals to analog equipment. This adapter can be a router that will connect to the existing Ethernet cable of the local area network; however, you should also think about the future of communications in your office. The adapter you choose now should have enough ports to accommodate your legacy telephone equipment as well as your current office computers, but you may also need to think about equipment that you will install later; to this end, you may want to think about a VoIP adapter with additional ports and switches that can also serve as a router.
Small companies that operate with about dozen desktop phones may also opt for individual USB adapters that convert analog phone jacks and make them compatible with Victorville VoIP phone systems. If you would to replace your traditional handsets with devices that are rich in features, you may want to consider dedicated VoIP phones that connect directly to the network; this configuration tends to be more efficient and allows you to eliminate your old wiring system.
For larger companies that operate many telephone lines, choosing a fully dedicated VoIP solution may be the best configuration. For example, a call center where customer service agents use computers as well as desktop phones could completely do away with the legacy system by means of softphones and unified communications platforms; by doing so, the call center will be able to completely modernize its operations with advanced features such as integration with customer relationship management software.
If you are a business owner who is future-minded, you probably want to start with softphones and unified communications; these are fully scalable solutions that have fewer hardware requirements and can be more affordable to manage in the long run.
