There are several reasons for switching from legacy PBX to a Hesperia VoIP phone system, and the main reason is not related to cost savings. Although the low cost of VoIP calls is certainly very attractive for business owners, there are more important reasons to consider when choosing VoIP; here are some of them:
There is a good chance that you have already converted some of your business processes into the modern digital version; for example, doing away with paper documents and using email instead of the U.S. Postal Service. Your next step should be to make your office communications a digital business process.
Trusting the Cloud
As a Hesperia business owner, you will have two main VoIP choices to evaluate: cloud-hosted or on-premise. If you are absolutely required to keep voice communications on premise due to compliance requirements, you will have to incur into installation and equipment costs that you may see again when it is time to expand your operations; furthermore, you will be responsible for the technical upkeep, maintenance and security of your on-premise system, which is akin to running your own server. For most Hesperia business owners, a cloud-hosted VoIP system will work out better from a performance and cost-savings point of view.
Compatibility With Legacy Equipment
If you want to keep using the same desk phones currently connected to a legacy PBX system, you will only need to get VoIP adapters. The same goes for your existing fax communications; there is a VoIP solution for this, and you can keep using a fax machine, although it would be better if you mostly use it as a paper document scanner.
Getting Rid of Hardware Clutter
With VoIP systems, particularly those that are hosted in the cloud, the equipment requirements are minimal. In fact, if you choose to go the Unified Communications route, you can even get rid of desk phones and stick to software portals that can be accessed from office workstations, laptops, and even smartphones.
Future-Proofing Your Business
VoIP is clearly the next generation of business communications; you may think of it as a trend, but it is certainly a business process of the future. As office communications focus more on the internet and mobile solutions, you will want to be prepared for this transition.