IT-only
Your turnkey outsourced IT department, with proactive care and emergency support available 24/7/365. Examples include backup and recovery, networks, security, workstations, and EHR/EMR vendor liaison.
Managed IT · Cloud Services · Business Phones
Your entire technology team, with one phone call.
Your patients need your attention. Your technology shouldn’t have to. Keep your practice moving with one team looking after your computers, network, backups, security, and phones, and handling the vendor calls along the way.
Download the medical practice flyer (PDF)
Your whole expert team, not just one IT person
Proactive care + 24/7/365 emergency availability
Flat monthly pricing based on your business needs
Make our team part of yours.
Request a consultation
A few business details help us recommend the right IT or phone plan. Estimates are fine.
Your business details
Prefer to talk? Call (844) 766-4248
More time for patient care
Your outsourced IT department. More time for patients.
From day-to-day support to technology planning, Sonic takes care of your business technology end-to-end. Backup and recovery, networks, security, workstations, phones, and EHR/EMR vendor liaison are examples, not the limits of what we do. Proactive maintenance helps prevent interruptions, and vendor coordination is part of the service, not another job for your staff.
Phones-only
Dedicated SonicVoIP phone service with features such as queues, ring groups, available call reports, and business-hours or after-hours routing. A phone-only plan does not include managed IT.
Phone system detailsBoth, together or separately
Your expert team across business IT and phones, with a flat monthly plan tailored to your practice. Choose either service alone or both; no mandatory bundle.
Software coordination
Bring the platform you already use.
Sonic Systems brings extensive experience supporting medical-software environments. We contact your EHR/EMR support team on your behalf, troubleshoot the surrounding devices, network, and access, and coordinate the specialists or partners needed. You keep one accountable Sonic contact rather than managing each handoff yourself.
Tell us which EHR or practice-management system your team uses. We’ll discuss how we can help your staff and coordinate with your vendors.
Representative ambulatory software examples
Elation Health
Praxis EMR
athenahealth
eClinicalWorks
NextGen Healthcare
Tebra
Greenway Intergy
AdvancedMD
Veradigm
DrChrono by EverHealth
Technical readiness
Proactive protection. Practical security support.
Understand your technical risks and prioritize practical improvements.
Document access, backup, recovery, vendor, and escalation responsibilities.
Receive assistance completing the technical sections of HIPAA and cyber-insurance forms.
Coordinate with your software and service vendors so your staff can focus on patients.
We work with you to plan upgrades, protect your systems, and provide assistance completing the technical sections of HIPAA and cyber-insurance forms.
A practical first conversation
- 1Map front-desk interruptions, slow access, backup or documentation gaps, and phone pain.
- 2Plan end-to-end technology care with your Sonic team, including proactive support, emergency needs, and vendor liaison.
- 3Choose IT, phones, or both with predictable flat monthly pricing based on your business needs.
AI & workflow automation
We select and connect practical tools with you to reduce repetitive administrative tasks.
Common questions
Choose the support your practice needs.
Can Sonic support us without an in-house IT department?+
Yes. One phone call connects you with an expert team looking after your business technology. Our IT plans combine proactive care with emergency support available 24/7/365, including help with computers, cloud services, networks, security, backups, and EHR/EMR vendor coordination.
How does monthly pricing work?+
Your predictable flat monthly rate is tailored to your practice’s needs. We walk through your options and what is included, so you can plan your budget.
Can we choose IT or phones without bundling both?+
Yes. Choose a turnkey outsourced IT department, SonicVoIP phone service alone, or both. Each flat monthly plan is tailored to your business needs. Phone-only service does not include managed IT.
Can you support our EHR or practice-management software?+
Yes. We troubleshoot the surrounding devices, network, and access, contact your EHR/EMR support team on your behalf, and coordinate the specialists needed. Your staff has one familiar Sonic team to call instead of chasing multiple vendors.
Can you help with security questionnaires?+
We work alongside your practice to understand your technology, document the controls in place, and provide assistance completing the technical sections of HIPAA and cyber-insurance forms.
What can you review about our phone system?+
We can review the practice phone environment, call flow, extensions, business-hours and after-hours routing, and the surrounding network and endpoint dependencies. We’ll help you choose features that fit how your team works.
What should we bring to a first call?+
Bring the practice locations, staff count, current IT and phone providers, major systems, recurring interruptions, and the business outcomes you want to improve.
The only call you need to make.
We’ll tailor a technology solution to your practice, with predictable monthly pricing. Tell us a little about your business and our team will follow up.