Privacy Policy

Sonic Systems respects your privacy. This policy explains what information we collect through this website and how we use it in connection with business inquiries, support conversations, and managed IT service delivery.

Information We Collect

We may collect contact details you provide (name, company, phone, email), service inquiry details, and basic technical logs such as browser, IP address, and request timing used for security and diagnostics.

How We Use Information

We use information to respond to requests, deliver and improve services, maintain security, fulfill contractual obligations, and communicate important service updates.

Website Form Delivery

Medical consultation requests are validated at Cloudflare using Turnstile and stored in Sonic Systems’ private SonicOS system for authorized staff to review and follow up. This form is for business details only; do not include patient information. Other website assessment and contact submissions use Web3Forms. Submitted fields and basic request metadata may be processed by the applicable service provider under its own privacy policy. Sonic Systems does not sell this data.

Data Sharing

We do not sell personal information. We may share data with trusted vendors that help us operate systems such as hosting, communications, ticketing, and security tools under confidentiality and access controls.

Security and Retention

We apply reasonable administrative and technical safeguards. Data retention periods depend on legal, contractual, and operational requirements.

Your Choices

You may request updates to your contact information or ask questions about data handling by contacting us through the contact page or by phone.

Last updated: July 18, 2026. We may update this policy as our services, providers, or legal obligations change.